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Document management means data management related to the various materials of an organization. Storing data easily and especially retrieving it quickly have a significant effect on performing work in all fields of business.

Instead of managing data, many organizations concentrate on managing actual files in their document management. They tend to forget the user and introduce complicated applications to transfer files to and from the server. When this happens, users try to avoid using the most difficult features of the system or do not use the system at all.

We at Ambientia think that processes should support the task at hand, and be easy enough for the users to keep up with. This is called technological efficiency.

Managing data instead of files

In our projects, the best environments for knowledge management have been wiki environments developed for companies. They offer the users an easy way to produce data with familiar Office tools.

Advantages of wiki systems:

  • Flexible transferring of small or large amounts of data (.doc import)
  • Use of meta information
  • Easy search features
  • Easy to use and edit Office documents (if Office plug-ins are in use)
  • Matrix-like knowledge management with the help of meta information
  • Can be integrated with Microsoft Sharepoint environments

Wikis thus help to create an environment that is more effective and motivating than the traditional intra- or extranet environments.

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Office Connector is an extension for the Atlassian Confluence wiki. Edit wiki content directly with Microsoft Word. In turn, embed and collaborate on documents, spreadsheets and presentations directly on Confluence pages.